Refund Policy

All Thrive Telehealth LLC web sales are final and non-refundable.
Cancellation Policy
All web sales are final and cannot be canceled once an order is placed.
To discontinue services with Thrive Telehealth LLC, email us at clinic@thrivehrt.com. If you
cancel at least 2 weeks before your upcoming billing cycle, you will not be charged for that
month. Cancellations made within 2 weeks of the billing cycle due date will incur a charge for
the upcoming month.
Social Media Disclaimer
Thrive Telehealth LLC does not provide medical or healthcare advice through our social media
channels. All information, comments, or links shared by Thrive Telehealth LLC are intended for
educational and informational purposes only. This content is not a substitute for professional
medical advice, diagnosis, or treatment. Do not use this information during a medical emergency
or for any medical condition. For any health-related questions or concerns, please consult your
doctor or a qualified healthcare provider. In case of a medical emergency, call 911 or contact
your doctor immediately.
Promotional Information and Disclaimers
• Discount and promotion codes are for one-time use only.
• They are not applicable to prior purchases.
• These offers cannot be combined with any other sale, promotion, or discount code.
• Offers are void where prohibited, taxed, or restricted.
• Customers are limited to using one discount or promotion code per order.
• Promotions have no cash value.
• Thrive Telehealth LLC reserves the right to modify any promotion at any time.
• Additional restrictions may apply.
• Offers are valid only within the United States unless otherwise specified.
Notice of Direct Payment
I hereby acknowledge and agree that I understand that payment for the services provided by
Thrive Telehealth LLC (referred to “Thrive”) and its provider affiliates will be billed to and paid
by me directly. Thrive will not bill any insurance or other third-party payers directly, regardless
of whether such services may or may not be covered by any insurance or other programs offered
by third-party payers.
I further acknowledge and agree that I understand that neither Thrive nor its affiliate providers
have made any representation or warranty that any services, treatment, or any other portion of
the services provided by Thrive and/or its affiliate providers are or will be covered by or qualify
for reimbursement or assignment under Medicare, Medicaid, and/or other federal/state
government or private insurance programs.
I also acknowledge and agree to Thrive that I WILL NOT submit any claim to Medicare,
Medicaid, and/or other federal/state government or private insurance programs for any portion of
the services provided by Thrive or its affiliate providers at any time. I further agree to indemnify
Thrive and its members, managers, and service providers against any claims, actions, losses, or
suits and associated costs (including attorney fees) which result either directly or indirectly from
my submission, or any submission by a representative or authorized agent on my behalf, of a
claim for any portion of the services provided by Thrive or its affiliate providers to Medicare,
Medicaid, and/or other federal/state government or private insurance programs.
I understand that all Thrive web sales are final and non-refundable, and that payment collected at
purchase is a non-refundable deposit that can be used towards any product or service at Thrive. I
understand and acknowledge Thrive Telehealth LLC’s refund policy. Web sales are final and
cannot be canceled once an order has been placed. I further acknowledge and agree to Thrive’s
cancellation policy.
I acknowledge and agree that this Acknowledgment of Direct Payment was executed by me
before services were rendered by Thrive or its affiliate providers and that I am not experiencing
an urgent or emergency health situation.